Customer Testimonials
I’m very happy with the car I bought from here and very well pleased with the service I was provided.
I greatly appreciate how personable each employee was in every interaction we had with them.
Fantastic buying experience. The sales process was excellent, and brightened my mood after being deflated, by a dealership, that should not be in business. Huge thanks to Kristy and team for a fabulous vehicle, and super smooth process. I wouldn't hesitate to make the hour and a half drive again.
They were welcoming and listened to what we wanted. They were honest about everything. We felt very comfortable there!
Easy and smooth experience working with the agent and financing! All of my questions were answered with expertise.
Easy process from test drive to purchase. I Would recommend using this dealership and would use again. Kristy was very helpful.
We felt very comfortable buying from this dealership. We weren’t attacked by salespeople. They weren’t aggressive or pushy in anyway. Kristy was absolutely wonderful to work with. She was very friendly and super genuine. We had been to a few dealerships before coming to Land Rover and our experience with Kristy made us want to buy from her.
Kristy and Tyler both went out of their way to make our experience amazing. definitely will be back to them with our next purchases.
Excellent customer service really felt at home will recommend to anyone looking for a car
Great guy to work with Smooth transaction and very transparent Thank you Neal much appreciated
Neal said what he did and did what he said! Stellar representation of Jaguar, period! His attention to detail and superior level of customer service was above and beyond expectations. Please make sure he is recognized for the tireless efforts he made before, during and after sale. He is the reason we will shop nowhere else as Lon as he is in your employ.
The experience was great. Neal helped me understand the process and get into the car we needed very easily. Felt like I had known him for years.
STELLAR dealership, Kristy was absolutely amazing and made the whole process seamless and fast! I drove 3 hours to the dealership to buy my car; they were just so welcoming and understanding of my situation. Huge thank you to Kristy and the dealership for helping me get my dream car when I didn't think it'd be possible. What a great crew, y'all are fantastic!
Kristy is just incredible. Amazing service knowledge and just made the process so great. I will recommend to all I know.
I had a great car buying experience, ever!! Kristy is an amazing saleswoman!! The purchase would not have happened without her. She was very professional. She listened to my needs. Her sales ability is the best I’ve seen! Jaguar Land Rover of Raleigh is very fortunate to have her as a part of the team!!
Superb leader in providing a solid customer experience. Experienced, friendly, trustworthy, responsive and 100% customer focused! I had a lot of challenges I was bringing to the table and she didn’t back down from any of them. She lifted me with her guidance and support when I was doubting the outcome at times. She Rocks!! I’ll will be a repeat customer! Thank you all - true first class customer service from all from my initial text to handing me my new keys 3 days later! One happy customer!
Kristy was amazing. Great customer service throughout this entire process! Highly recommend her to anyone.
Jaguar Raleigh have sold me two cars and very happy with both transactions. Very professional and considerate. High marks for customer service and friendly salespeople and staff.
Neal was very professional and easy to work with - we were in and out of dealership with car very quickly. Happy to do business with Neal and Jaguar.
Neal was awesome to work with! Very straight forward which I appreciated. The overall experience was very easy and low pressure. Will definitely reach out to Neal in the future for my next car!
Neil was very accommodating as i was busy with work and school and when i went into dealership everything went smooth and fast.
We were very pleased with the courtesy and patience extended by Neal and the whole Jaguar Raleigh team during our recent purchase. They took time to answer our questions and concerns. Very professional and excellent experience!!
Neal was easy to work with. I appreciated his laid back, no-pressure approach to car sales. He also followed through on ensuring I got the second set of keys that were missing on purchase. I would highly recommend Neal and would definitely keep him in mind for future car purchases. Thank you, Neal!
Neal was awesome to work with, the dealership make things quick and easy for me!
The dealership was really nice and everyone was very friendly. I would definitely go back and purchase another vehicle
Neil was personable, friendly, respectful, and professional. Great guy. Easy process, nice folks, great car, fair price.
Helpful friendly kind very nice good quality different options outstanding very reasonable and reasonable price for the vehicle
I like this dealership. They are some nice people. They are helpful people. They help me out with choosing the right car.
What a great dealership! The environment was so light and open, clean and calm. Very nice! Everyone I met with was pleasant and professional. My saleaperaon, Neal, made us feel welcome, was very knowledgeable, and spent as much time with us as we liked. Most importantly, no hassle and no pushy sales techniques. A wonderful experience! We would definitely recommend!
Everyone was courteous and polite, making the buying experience a pleasurable and smooth.transition. Thank you!
The experience was exceptional Neal was great to work with. Took us through the sales process and then covered all the features and the car and setup Would recommend to all
Integrity, decent,quick,service! Great deal!! NEAL!! YOU ARE THE BEST!! THANKS SOO MUCH!! Reality!!
This has been by far the best experience I have had in buying a car everyone was very nice and helpful The stall where all great special thanks to Neil and the finance manager.
When it comes to buying a vehicle no place better hands down!!! My story: I live 2 hrs away from the dealership and thy had exactly what I wanted! So I called thinking I’d get the same crappy pushy price gouging that others had already put me through not here though, Neal that sold me the vehicle was a upmost Professional the whole crew there was just amazing I’m telling you I never even left my house to purchase! Even the delivery driver was excellent and we signed all the paperwork there on the porch! I mean who does ...
Great customer service. The purchase process was quick and easy. I would do business here again.
Great experience! Would highly recommend Neal as a salesman. No pushy hard sales! Process was smooth.
Neil and his colleagues were very professional and very helpful. It was my best automobile buying experience yet.
Very courteous and well spoken salesmen. Handled all of my needs in timely fashion. Very satisfied.
They were Friendly, knowledgeable and willing to go the extra mile to help me get the vehicle I wanted!
Outstanding customer service. Painless , no hassle buy. Would definitely recommend asking for Neal if you go. Thanks!
We felt very welcome here, even though we were here to buy a pre- owned vehicle. Neal H. was easy to be around and put us at ease. Will recommend to my friends.
Good selection of used cars and good service, very convenient to my home in raleigh
Virgilio was very professional, and friendly. I really enjoyed working with him, and felt like I left with a solid deal. I have no regrets and purchased a car I'm very excited about.
Very professional and informative regarding the car and the process Answered all questions I had in a timely manner
They helped me to get my right decision for my car, they are the best
Friendly, helpful, and just an all around peaceful experience. Would definitely recommend them to anyone.
They make car buying easy! The whole process was smooth and enjoyable. Would definitely buy here again.
Steven made the entire buying process effortless & exciting! He helped us to locate the vehicle we wanted from another dealership. He had the car ready for us the next morning to come test drive, look over & decide on our own time. We never felt pushed into anything or rushed. It was by far the most enjoyable car buying experience we’ve had!
What can I say. I was a little apprehensive about purchasing a car TOTALLY online. Neil and his team took all the fear out of it and landed me with a car my wife loves. Neil even took the liberty and delivered her car to our doorstep. His patient manner truly went a long way. Recommending Neil and team is a understatement. They have truly nailed what a lot of establishments are lacking these days, and that’s 100% customer service. Couldn’t be happier. Thanks Jaguar of Raleigh.
Dealership will work with you the best they possibly can. Very Friendly and responsive to all.
Ms Taz was absolutely amazing to work with on our purchase! I would highly recommend her to anyone.
I worked with Neal Harrigan. He was great. As an out of state buyer, transaction time is important. Neal sent me everything in advance, picked me up at the airport on his day off and had me out of the dealership in under 30 minutes. Everything went perfectly. I highly recommend him and Jaguar Raleigh.
Neil is an outstanding Salesman!!! Purchase process was real smooth and fast. If you need a new vehicle please go see Neil!!
Process was smooth and efficient, everyone in the dealership was very friendly. Provided a quality test driving experience before the purchase as well.
Neal was great, he was very efficient and knowledgeable. Great customer service! I really appreciated the time he took with me and how fast he was able to get my paperwork and deal together.
The dealership was great nice and clean I really enjoyed the coffee. The purchasing process was not as long as I expected, they expedited the process very quickly as I had other appointments the same day. Taz helped me find a great car quickly as my old car broke down and I literally had no time to waste to get a new vehicle.
This dealership was great to do business with considering the shortage of new cars. They provided very professional service and an extremely fair deal given I bought the only XF they had in stock. Would highly recommend Neal as well as Jaguar Land Rover of Raleigh.
Taz has been extremely helpful throughout the purchase process for my range Rover evoque. She was very patient and very thorough with answering all my questions! Would recommend her to anyone who is looking to buy a vehicle!
Taz did an excellent job helping me find the right vehicle for me. She was very patient and friendly. I would work with her again.
The dealership was clean, bright and comfortable, and the staff was professional and very kind. I realize 25 words are requested but I am a person of few words.
Working with Neal was a smooth experience. No high pressure sales routine. Straight to the point and I felt like my time was valued and respected.
Very pleasant experience buying a car. I also enjoyed working with the service department! I would recommend. I look forward to continuing to do business with Jaguar of Raleigh.
Steven was a pleasure to work with. The process was super smooth, efficient and hastle free. I am very happy with the vehicle and my purchase. Hi highly recommend Steven and Raleigh Jaguar.
I did this entire deal over the Internet and telephone. Neal was my eyes on the ground and was fantastic to work with. He sent me extremely detailed pictures and videos of the car and made the entire process super easy.
I had a really good experience with Steven Bunce at JLR in Raleigh. He responded to all my questions, concerns and was very professional. I wasn’t looking to purchase a vehicle and didn’t even know they had an I-pace available but when I showed interest, Steven let me know the loaner vehicle was available for sale. He gave me plenty of time to test drive it but didn’t pressure me when I said I needed to go home and think about it. I ultimately decided to purchase the car because it was a great deal and I ...
Neal did an outstanding job. Handled the transaction promptly and in a totally professional manner. Would highly recommend you work with Neal if considering a Jaguar / Land Rover.
Neal was so helpful and make my purchase so much easier we was undesired on wat car to buy but Neal where so helpful on our
Stephen was knowledgeable thorough and not pushy. My time was valued. The vehicle is elegant and a pleasure to drive. Orientation to the features was good too.
I went in to look at a used vehicle and Neal came over and took care of everything from there. Neal made the whole process painless and quick as possible. Thank you
Thank your for nice and friendly customer service. I appreciate you for doing a good job to us. We are happy to have a good dealer that selling good car and cheaper. Thank you for everything.
Steven was great and the whole purchasing process went smooth and quick. Everyone we encountered at the dealership were do great help and very nice.
I’m quite happy with my experience! Steven was very helpful and really listened to my needs and wants, finding the perfect vehicle for my lifestyle.
Was purchasing a car out of state with a trade as a surprise birthday gift. Neal coordinated all the logistics and made this complicated transaction easy!
Jeff was great to work with! He was not an aggressive salesman at all, which made my husband and I more inclined to buy from him. He knew what he was talking about and was very friendly. It was a great experience!
Neil Harrigan was a thoughtful, positive and resourceful sales person. He truly listened to the things important to me in my new car and then delivered a vehicle that was perfect. Very positive experience and highly recommend Neil and Jaguar/Range Rover of Raleigh
Very nice and attentive. Took care of all our concerns and was super helpful. So happy with my new “used” car. Will recommend that my friends shop here.
Worked very hard to make sure all of our request we met. Very personable and friendly. Would recommend his help to anyone. Will be a repeat customer.
Idah was fantastic all around, friendly, polite and knowledgeable. I had a great experience all around and would most definitely recommend her to any other car buyers.
Idah was AMAZING! Attentive, knowledgeable and personable. When our normal rep couldn’t help out due to COVID, Idah picked up right where she left off. We couldn’t be happier with the whole experience!
Notwithstanding the advanced technology in the new Jaguar ePace, all of Sales/Finance/Service staff at Jaguar, Raleigh were most courteous, professional and knowledgeable. Following completion of the sale, Jeff Lima reviewed various functions in the new vehicle. I must submit, he is the best in class as far as Delivery Specialists are concerned! His presentation for energetic, thorough and fun.
Casey Braswell was so pleasant and helpful form the minute I walked in the door. He was very patient and understanding to my situation and I drove off the lot with a big smile on my face!!
The biggest thing my wife and I took away was discovering we were our salesman Garrett’s first delivery. We had no idea he was new to sales. The overall experience was fantastic in general. No pressure and very informative!
service team from point of entry to final handoff was professional and with courtesy.
Will was responsive & courteous. Texting made experience clear & concise.
They accommodated me on short notice. Shuttle service was great.
I came with a pre-existing issue from NJ, as I just moved down to Wake Forest. I thought Steve was very helpful, friendly and professional. I was very pleased with the constant text messages that provided updates on my situation.
I love working with Steve. He does such a great job communicating with me.
Chris was great throughout in spite of a change in direction. We ordered a car and then Audi said they were not delivering until much later and Chris found a car that was what I was looking for. Very knowledgeable and communicated well. No pressure in the process.
The salesman (John Marble) was very pleasant to deal with from start to finish. The price that we negotiated was reasonable and he kept me informed about the delivery updates that he received on my new order. When I took delivery of my car I did not notice a minor blemish on the carbon fiber inlay until a few days later. After contacting the dealership it was determined that a new part needed to be ordered, which they are doing at their cost.
Quick service. Nice waiting area.
Very helpful people, nice waiting area with excellent refreshments, greatly appreciated the call in afternoon with update. So glad that we purchased Audi Care when we bought our car - the service and coverage has been excellent.
The service department is very friendly and people were eager to help as soon as I pulled into the service drive. Service was explained to me beforehand and was completed quickly.
As always, everyone was friendly, helpful and completely professional.
My service writer Steve was very attentive and got back to me quickly.
Our service advisor was courteous and professional. Mark keeps me informed on what needs to be done to service all of our Audis.
Friendly welcome, staff were excellent and explained everything
Quick, easy to know what to expect, great service from the moment I arrived to the moment I left
Professional service and hospitality
The very helpful staff and the transparency and relatively short duration of the sale process
Everette was wonderful to work with. He was very knowledgeable, patient, courteous, all around great guy.